Know Before We Show

In this day and age, you need to be very careful as to who you let in your home. Many times when you have an emergency, you are making a call to an unknown company, and they are entering and taking over your home within hours. Make sure that the company you are dealing with has, number one, well rated and reviewed, and number two, has employees that have been fully screened with full background checks including criminal backgrounds and drug tests. Prime Restoration makes sure all of its employees are fully screened so our customers feel safe with who is coming into their home.

Many consumers do not realize all of the behind-the-scenes activities that are required to get proper coverage and a proper settlement when property damage is sustained. At Prime Restoration we pride ourselves in knowing how the insurance industry works, and knowing how to make both parties, you and your insurance company, comfortable and informed about what is being done, and what is being paid for. We do not like surprises, and neither do our customers.

There is no guarantee that your insurance company will cover the damage to your home. In addition, there may be special endorsements or limits to your actual coverage. A good restoration contractor will be on the phone and notifying the insurance company, and possibly the adjuster, as to what caused the damage and to confirm coverage. A good restoration contractor will never tell a customer that coverage is granted. We are not insurance professionals, and we do not know your insurance policy.

Many factors. Many restoration contractors are not “full-time” restoration contractors. This means they focus on a variety of other things such as carpet cleaning, upholstery cleaning, duct cleaning etc. Another important factor is the range of true services that they offer the customer. Most of the restoration contractors provide only emergency services. That is, once the house is dried out, or stabilized, or clean, that company will leave and it is then up to you to find a General Contractor to put your home back together again. Prime Restoration prides itself on being a full-service restoration contractor. That means all you need to do is make one call, and we will handle all services all the way through completion.

• Complete Mold Remediation and Restoration
• Emergency Cleaning and Repairs
• Digital Thermal Infrared Imaging
• Total Project Management
• Professional Estimation Services
• Odor Elimination
• Selective Dehumidification and Drying
• Debris Removal
• Temporary Power
• Temporary Shoring
• Selective Demolition
• Complete Personal Property Inventory, Pack-Out and Pack-Back
• Secure, Climate-Controlled Content Storage
• Complete Electronics Cleaning and Restoration
• Fine Art & Tapestry Restoration
• Document Restoration & Recovery
• Property Board-Up Services
• Special circumstances require special situations. Please do not hesitate to give us a call and we will find a solution for you.

This depends on a number of factors such as; size of affected area, category of loss, whether or not mold is found, drying time, waiting on insurance, availability of building materials for reconstruction, and more.

Unfortunately these kinds of issues are not a quick fix. The mitigation and clean up can typically be completed in 1-4. The dry time is usually 2-5 days. If we are doing your reconstruction, that can take anywhere from 1-6 weeks.