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Restoring Peace Of Mind

Prime Restoration is your Full-Service Emergency and Restoration expert servicing Spanish Fork, Provo, Orem, Springville, Payson, and Salem.

If I could rate them 10 stars I would! Prime restoration was amazing! When I had a sewer backup in my house they were there same day and didn't leave until it was cleaned up! They kept me in the loop the whole time and always made sure I wasn't having any problems. They were willing to answer any questions my husband or I had, and we're always quick to respond.
Madi E
Madi E
14/07/2022
The in-person estimate was detailed and as expected. Mark did an excellent job of cleaning and restoring. Prime impressed me as being very professional. I recommend them whole-heartedly.
Michael Bendio
Michael Bendio
07/07/2022
This review is for two damage restorations. The first was massive and required 11 dumpsters, the most recent, a small abandoned house that was completed in one day. These folks will tackle anything and are flexible to suit what is needed to please the client. They are quick to respond and keep you updated. They are on my speed-dial. Highly recommended!
Corey Hansen
Corey Hansen
06/07/2022
I cannot say enough good things about Chad and his team. They came late at night when we flooded our house, did things the right way, and were thorough and thoughtful. They have gone above and beyond to save our home from any recurring issues with the flood damage. Every person who has been in our home has made us feel at ease, which is no small feat when your home is being torn apart. I’m so glad we called Prime!
K. Davis
K. Davis
30/06/2022
Prime restoration helped me with a huge leak in my bathroom and kitchen, they were amazing to working with, and kept me Informed every step of the way. My bathroom and kitchen now look even better then before! Thank you so much!!
Jordyn Yadon
Jordyn Yadon
28/06/2022
I have used Prime and recommended them to my daughter. They were awesome both times. With my daughter they were at her house 30 minutes after I called them( 10 pm) to help them with a flooding basement. Worked with our insurance to get things done right. They are amazing!
David Jones
David Jones
23/06/2022
These guys are true professionals. Phenomenal communication and transparency throughout the entire process. Both John and Cameron were quick to respond and eager to help. Highly recommend!
Kyle Payne
Kyle Payne
15/05/2022
Prime restoration was so helpful! They handled everything from start to finish. It was so nice to know that they had everything under control, including working with the insurance!
Rebecca Wigington
Rebecca Wigington
10/05/2022
They came out the same day I called them. It was an urgent situation and they acted quickly to dry the moisture and thoroughly investigate what was causing the problem. Some tear-down was done, followed by rebuild. Prime was very easy to communicate with and the work was beautifully done. All was restored to its proper condition and the price was reasonable. Hopefully, I won’t need this service again, but if I do, they are the only ones I would work with. Highly recommend!
April Moss-Munton
April Moss-Munton
09/05/2022
I found water damage in an exterior wall that was pretty severe! I am absolutely grateful and happy that I had Prime Restoration help me with this problem! Everyone that I interacted with, it was a pleasure to work with! We were in the process of replacing flooring when the issue was discovered. They were very prompt with their response and repair! Everyone from Mark, Jon, Camren, Alex and others were conscientious with the costs (since this wasn't going through insurance) and willing to do exactly what I wanted. Everyone seemed so honest and responsible that I felt that I could leave them unattended in my home. Mark even went to bat for us to try and get this to be covered by insurance. I already have given their name to multiple people I know recommending them! I would ABSOLUTELY RECOMMEND them to anyone needing help with restoration of your property!!! If I could give a 6 stars out of 5 review, I would!!!
Greg Nelson
Greg Nelson
02/05/2022
iicrc image

We provide restoration and reconstruction services for damage caused by water, mold, fire, and smoke

To both residential and commercial properties

BBB rating

Water Damage

When your home floods, it can be a huge source of uneasiness and uncertainty

Fire Damage

Few things spread faster and cause more damage in a short period of time than fire

Mold Damage

Mold is a slow and sneaky villain, but can cause damage to your home

We Have You Covered

We make it simple in uncertain times

Our Company Values

Honesty

Each person on our team is held to a high standard of integrity and honesty.

People First, Problems Second

When we take on a new project, we take care of the person before jumping into the problem.

Do The Job Right The First Time

We make a promise with each and every customer to never cut corners.

Communication & Transparency

Communication is essential for the relationships we build with our customers.

1 Hour Block Windows. We show up when we say we will

Most companies give a 3-7 hour time window, which forces you to stay home all day waiting around. We hate that! We will give you a 1 hour block window and a promise to arrive within it. If we’re running behind, you’ll get a text or call from us as soon as possible so you aren’t left wondering.

We own the problem completely. Start to finish

We will completely take over the problem, including the headaches, burdens, and details, so you won’t need to worry. We’ll communicate with the insurance provider, all you have to do is make the claim and we’ll take it from there. Once the job is done, we’ll check back frequently, daily if necessary, to ensure complete coverage and satisfaction.

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We Work With Your Insurance Provider

At Prime Restoration, we understand that dealing with an insurance company can be a daunting task, especially in the aftermath of a disaster. No more figuring out what your insurance will cover. Our team of experts has industry knowledge specific to restoration insurance claims and can do the paperwork and correspondence for you. We’ll also work with your insurance adjuster to make sure all the damages are properly documented and that you’re getting the full coverage you’re entitled to.

See What Our Clients Are Saying

If I could rate them 10 stars I would! Prime restoration was amazing! When I had a sewer backup in my house they were there same day and didn't leave until it was cleaned up! They kept me in the loop the whole time and always made sure I wasn't having any problems. They were willing to answer any questions my husband or I had, and we're always quick to respond.
Madi E
Madi E
14/07/2022
The in-person estimate was detailed and as expected. Mark did an excellent job of cleaning and restoring. Prime impressed me as being very professional. I recommend them whole-heartedly.
Michael Bendio
Michael Bendio
07/07/2022
This review is for two damage restorations. The first was massive and required 11 dumpsters, the most recent, a small abandoned house that was completed in one day. These folks will tackle anything and are flexible to suit what is needed to please the client. They are quick to respond and keep you updated. They are on my speed-dial. Highly recommended!
Corey Hansen
Corey Hansen
06/07/2022
I cannot say enough good things about Chad and his team. They came late at night when we flooded our house, did things the right way, and were thorough and thoughtful. They have gone above and beyond to save our home from any recurring issues with the flood damage. Every person who has been in our home has made us feel at ease, which is no small feat when your home is being torn apart. I’m so glad we called Prime!
K. Davis
K. Davis
30/06/2022
Prime restoration helped me with a huge leak in my bathroom and kitchen, they were amazing to working with, and kept me Informed every step of the way. My bathroom and kitchen now look even better then before! Thank you so much!!
Jordyn Yadon
Jordyn Yadon
28/06/2022
I have used Prime and recommended them to my daughter. They were awesome both times. With my daughter they were at her house 30 minutes after I called them( 10 pm) to help them with a flooding basement. Worked with our insurance to get things done right. They are amazing!
David Jones
David Jones
23/06/2022
These guys are true professionals. Phenomenal communication and transparency throughout the entire process. Both John and Cameron were quick to respond and eager to help. Highly recommend!
Kyle Payne
Kyle Payne
15/05/2022
Prime restoration was so helpful! They handled everything from start to finish. It was so nice to know that they had everything under control, including working with the insurance!
Rebecca Wigington
Rebecca Wigington
10/05/2022
They came out the same day I called them. It was an urgent situation and they acted quickly to dry the moisture and thoroughly investigate what was causing the problem. Some tear-down was done, followed by rebuild. Prime was very easy to communicate with and the work was beautifully done. All was restored to its proper condition and the price was reasonable. Hopefully, I won’t need this service again, but if I do, they are the only ones I would work with. Highly recommend!
April Moss-Munton
April Moss-Munton
09/05/2022
I found water damage in an exterior wall that was pretty severe! I am absolutely grateful and happy that I had Prime Restoration help me with this problem! Everyone that I interacted with, it was a pleasure to work with! We were in the process of replacing flooring when the issue was discovered. They were very prompt with their response and repair! Everyone from Mark, Jon, Camren, Alex and others were conscientious with the costs (since this wasn't going through insurance) and willing to do exactly what I wanted. Everyone seemed so honest and responsible that I felt that I could leave them unattended in my home. Mark even went to bat for us to try and get this to be covered by insurance. I already have given their name to multiple people I know recommending them! I would ABSOLUTELY RECOMMEND them to anyone needing help with restoration of your property!!! If I could give a 6 stars out of 5 review, I would!!!
Greg Nelson
Greg Nelson
02/05/2022

Prime Restoration Offers a Trusted Solution

You can trust that we will ease the burden of your damaged home and always respect it and your time.

Prime Restoration is your Full-Service Emergency and Restoration expert. We provide restoration and reconstruction services for damage caused by water, mold, fire, and smoke to both residential and commercial properties using the highest quality tools and equipment to ensure the job is done right, no corners cut.

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prime restoration service area st lake city

SERVICE AREAS

Our Service Area In Utah

As a local, family-owned company, we are committed to keeping your family safe from mold problems. We provide a full line of mold testing and inspection services to all in the following areas: