At Prime Restoration, LLC, we’ve had our share of basement flooding incidents. In this case study, we’ll share how we helped a homeowner in Orem, Utah, with Category 3 water damage that affected their laundry room and basement. Our goal is always to act fast, dry the area properly, and make sure the home is safe again with our quick and professional water damage mitigation in Orem, UT.
When the Homeowner Reached out to Our Team
We received a call from a homeowner in Orem who was dealing with severe flooding in their basement and laundry room. The water had spread quickly and soaked not only flooring, drywall, insulation, and baseboards, but also a lot of homeowner’s personal belongings and contents. The homeowner was understandably worried. As always, we responded right away and arrived quickly. We knew this would be a challenging project, and we were ready to take it step by step.
The Steps We Took in the Process of Basement Flooding Mitigation
Here’s what our mitigation steps for this basement flooding looked like:
Step 1: Thorough Initial Inspection
Our first step was to inspect the affected areas using moisture meters to check how far the water had traveled. We marked the wet zones and made a plan and explained everything clearly to the homeowner so they could know in which direction the project would be going.
Step 2: Containment Setup
To keep the clean areas safe from the contaminated zones, we installed containment barriers. We added two zipper doors to safely enter and exit the work area. This step helped reduce the spread of dust and mold spores.
Step 3: Water Extraction and Content Removal
Once we had a plan, we used powerful pumps to remove all standing water. Once the area was drained, we carefully removed the homeowner’s belongings and packed them for thorough cleaning. As this was a case of Category 3 water damage, everything that touched the water needed to be carefully cleaned and sanitized.
Step 4: Material Removal
This was the most thorough and the longest part of the basement flooding mitigation. We removed all damaged materials, including baseboards, drywall, flooring, and insulation:
- Laundry room: In the laundry room, we did a 1-foot flood cut in affected walls to remove and discard wet drywall. We also detached electrical outlet covers, the washer, and the electric dryer to safely reach all areas.
- Basement: The basement needed more extensive cleaning. We had to tear out the drywall to get to the soaked insulation, and ensure every corner was within our reach.
- Material disposal: Once we finished with the demo, we packed and disposed of all contaminated materials.
Step 5: HEPA Vacuum and Surface Cleaning
We cleaned and vacuumed every surface using HEPA vacuums to remove any remaining debris and dust from drywall and flooring.
Step 6: Sanding and Antimicrobial Application
We sanded all walls and floors to prepare for disinfection and ensure no remaining contamination. Then, we applied EPA-approved antimicrobial solutions to walls, flooring, and hard-to-reach spots, which helped us prevent bacteria and mold from forming.
Step 7: Drying and Air Cleaning Equipment
To dry the home, we placed 6 air movers (2 per room) and 3 commercial-grade dehumidifiers. We also used 1 air scrubber to clean the air and reduce odors and allergens. We kept the equipment running for several days and monitored moisture levels daily until everything reached safe levels.
The Final Result and a Grateful Homeowner
Thanks to our step-by-step process, strong equipment, and attention to detail, the basement flooding project was a complete success! The basement rooms and laundry room were fully dried and cleared of damage and hazards. The homeowner was very happy with how quickly and thoroughly we handled the project. They were especially relieved to know their home was safe and free of moisture that could lead to mold.
Call Prime Restoration LLC for Water Damage Help in Orem, UT
If your home in Orem or the surrounding areas suffers from water damage, don’t wait. At Prime Restoration LLC, we’re here 24/7 to respond fast and get your property back to normal. Our team is trained, licensed, and certified to handle even the most serious cases of water damage. From water removal to full drying and cleanup, we’re with you every step of the way. Call us today at (801) 509-6899 for immediate help, or fill out this online form for a free estimate. Let us help you restore the safety of your home!
