At Prime Restoration LLC, we recently saved another home from permanent water damage after basement flooding from a sump pump overflow. Water had reached both their family room and bedroom, affecting the drywall, insulation, baseboards, window trim, flooring, and carpet. As a professional team with a mission to save homes from devastating consequences of water disasters, we stepped in quickly to help minimize damage and get their home back to a safe, dry condition with our expert water damage mitigation in Lehi, UT.
A Call for Help When the Sump Pump Overflowed
The homeowner reached out to us immediately after the sump pump overflow. The problem started when the GFCI outlet where the sump pump was plugged in tripped, causing the pump to stop working. With no drainage, water filled the window well and eventually spilled into the basement, soaking into two rooms. The homeowner acted fast and gave us a call, and we responded right away to assess the situation and begin the mitigation process.
Our Step-by-step Mitigation Process
Once on-site, our team followed a careful, proven process to mitigate the water damage and prevent future problems like mold growth. Here’s a breakdown of how we approached the job:
Initial Assessment and Safety Precautions
We began by assessing the water damage using moisture meters and thermal imaging cameras to check for damp areas behind walls and under flooring. It was clear that water had spread into both the family room and the basement bedroom, soaking the drywall, insulation, and carpet. Before starting any work, we placed plastic sheeting (red carpet treatment) over unaffected areas like the hallway floor and stairs to keep dust and debris from spreading.
Removing Damaged Materials
After assessing the extent of the water damage, we moved on to carefully removing affected materials to prevent further issues and start the drying process:
- Carpet: We removed the wet carpet to eliminate trapped moisture and reduce the risk of mold growth, which allowed us to dry out the floor later on.
- Flooring: Sections of the laminate flooring were taken out where water had seeped underneath, preventing long-term damage to the subfloor.
- Drywall: We performed precise flood cuts to remove only the water-damaged areas of drywall, minimizing both repair time and restoration cost.
- Insulation: Once we removed the drywall, we discovered that the insulation was also wet, so we removed that as well.
- Baseboards & Trim: In the family room, the baseboards and window trim were also damaged and had to be carefully taken out to allow access for drying.
Setting Up Drying Equipment
Once the damaged materials were removed, we began the drying process. We set up air movers and dehumidifiers to dry out the walls and floor, and extract moisture from the air as well. The equipment helped reduce humidity levels quickly and kept mold from forming. We used moisture meters throughout the process to track progress and make sure we were hitting target moisture levels.
Monitoring Progress
Over the next several days, we returned to the home to check the equipment and monitor the drying progress. We adjusted the placement of air movers and dehumidifiers, making sure both rooms were drying properly.
Final Cleanup
Once drying was complete and moisture levels were within a safe range, we removed our equipment and cleaned up the work areas. We made sure no debris was left behind and that the homeowner had a clear path forward for repairs or remodeling.
Let Us Help With Your Water Damage Mitigation Needs!
Water damage can happen fast, but so can recovery with the right help. If you’re facing a flooded basement, a leaky pipe, or a sump pump failure, our team at Prime Restoration LLC is here for you. Call us today at (801) 509-6899 for immediate help, or fill out this online form! Let us help you stop water damage before it gets worse!
